121 other.reviews
12pcs Artificial Tropical Palm Leaves Hawaiian Luau Safari Jungle Party Summer Wedding Birthday Home Table Decor Fake Plant
Description
Buyer Reading
1. We'll generally proceed orders within 24 hours once the payment is received.Above Delivery Date Is Only For Reference, Sometimes Will Be Delayed By Holidays, Festivals,Bad Weather, Customs, Etc.
2. The price is not including the Custom Duty,Remote Area Fee or other payable Fees from the courier.You need pay 30USD more if your address is Remote Area.
3. Service transit time is provided by the carrier and excludes weekends and holidays.Transit times may vary,particularly during the holiday season.
Shipping and return policy
1. Items will be checked and packaged well before we send them ,to make sure our clients received it in good condition.
2. We only ship to confirmed order.Your order address MUST MATCH your Shipping address.
3. If you have not received your parcel at the estimated delivery time,please contact us,we will track the shippment and replyn you soon.
4. We also offer express shipping like DHL, UPS, EMS etc, please feel free to contact us if you are urgently in need of it or the quantity is large.
5. We accept returns and refunds within 15 days after order completed, please contact us.
Feedback:
1. Please leave 5 star feedback if you're satisfied with our products and service, we will appreciate it (Item as Described 5 stars, Communication 5 stars, Shipping time 5-stars).
2. If the products you received was damaged or wrong styles, please don't leave any negative feedback first, kindly please contact us,we will deal with it and work out the best solutions, Your satisfaction is our motivation to do better.
Shipping
At Burzu.com, we strive to deliver your orders quickly, safely, and affordably. Below you’ll find all the details you need about our shipping process.
1. Processing Time
-
Order Handling: We process and prepare orders within 1–2 business days (Monday–Friday), excluding holidays.
-
Cutoff Time: Orders placed before 2:00 PM (GMT+0) on a business day begin processing that same day; orders after will process the next business day.
2. Shipping Methods & Delivery Estimates
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | £4.99 flat rate |
| Expedited Shipping | 2–3 business days | £9.99 flat rate |
| Next-Day Shipping | 1 business day (selected areas only) | Calculated at checkout |
-
Free Standard Shipping: Automatically applied for orders over £75.
3. International Shipping
-
Countries Served: We ship worldwide to most locations.
-
Delivery Time: Typically 10–20 business days, depending on destination and customs clearance.
-
Cost: Determined at checkout based on weight, dimensions, and country.
-
Customs & Duties: Any import taxes or duties are the customer’s responsibility.
4. Tracking Your Order
-
Once your order ships, we’ll email you a tracking number and a link to the carrier’s tracking page.
-
Tracking information may take up to 24 hours to appear.
-
Use the provided link or enter your tracking number at the carrier’s website to see real-time updates.
5. Address Accuracy
Please double-check your shipping address before completing checkout. If you need to correct it after ordering, email support@burzu.com immediately. We cannot guarantee changes once the order has shipped.
6. Issues & Claims
-
Lost or Damaged Packages: Report within 7 days of the estimated delivery date. Email support@burzu.com with your order number and, if applicable, photos of damage. We’ll work with you to replace or refund.
-
Delays: Carriers may experience delays due to weather, high volumes, or customs. If your delivery is late, contact us or the carrier directly with your tracking number.
Need Help?
Email: support@burzu.com
Phone: +44-7458-1484-56
Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+0)
121 reviews
