At Burzu.com, we strive to deliver your orders quickly, safely, and affordably. Below you’ll find all the details you need about our shipping process.

1. Processing Time

• Order Handling: We process and prepare orders within 1–2 business days (Monday–Friday), excluding holidays.

• Cutoff Time: Orders placed before 2:00 PM (GMT+0) on a business day begin processing that same day; orders after will process the next business day.

2. Shipping Methods & Delivery Estimates

• Free Standard Shipping: Automatically applied for orders over £75.

3. International Shipping

• Countries Served: We ship worldwide to most locations.

• Delivery Time: Typically 10–20 business days, depending on destination and customs clearance.

• Cost: Determined at checkout based on weight, dimensions, and country.

• Customs & Duties: Any import taxes or duties are the customer’s responsibility.

4. Tracking Your Order

1. Once your order ships, we’ll email you a tracking number and a link to the carrier’s tracking page.

2. Tracking information may take up to 24 hours to appear.

3. Use the provided link or enter your tracking number at the carrier’s website to see real-time updates.

5. Address Accuracy

Please double-check your shipping address before completing checkout. If you need to correct it after ordering, email support@burzu.com immediately. We cannot guarantee changes once the order has shipped.

6. Issues & Claims

• Lost or Damaged Packages: Report within 7 days of the estimated delivery date. Email support@burzu.com with your order number and, if applicable, photos of damage. We’ll work with you to replace or refund.

• Delays: Carriers may experience delays due to weather, high volumes, or customs. If your delivery is late, contact us or the carrier directly with your tracking number.

Need Help?
Email: support@burzu.com
Phone: +44-7458-1484-56
Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+0)